Shipping and Returns

Shipping

Pricing is for local pickup; however shipping can be arranged within the lower 48 states, and will be handled through whatever shipping means we deem to be most efficient and effective. Typical shipping time will vary between 2-4 weeks depending on location. Orders will be processed and packaged for shipping within 3 business days of a purchase, and shipping will be coordinated. If given shipping timelines, the customer will be updated through email on status. 

Note: Because of the nature of freight shipping, exact timelines will not be given until the freight company contacts the receiving party and schedules a time frame. We will give you an estimate to the best of our ability under these circumstances.

 

Pricing is based on local pickup. Please contact us for details, if you need the item delivered or shipped.

Return Policy

Because of the unique and one of a kind nature of our creations, only limited returns will be accepted. The below requirements will need to be met in order for a return to be processed.
  • Returns will not be considered after 15 days from the time of delivery.
  • All product returns require a Return Merchandise Authorization (RMA) number, which can be obtained by contacting us and coordinating  a return.
  • Return shipping is at the expense of the customer.
  • All products must be returned in the same condition as shipped. Items are well documented before shipping in order to record the condition that they leave here in.
Once all criteria has been met and AAW receives and inspects the item, a refund will be initiated.